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Main & Machine / Services / The Build Catalog
The build catalog

What we build.

The stock parts. Front of house: systems that answer, book, and follow up while you work. Back of house: the private machinery they run on. Everything here is delivered through the same three services, at the prices already published — and the catalog is a record of what we build, not a limit on it.

Priced throughThree services
Audits$3,500–$8,500
Sprints$18,000–$60,000
ManagedFrom $1,500/month
Delivery~90 days
Front of house

The systems your customers meet.

Revenue-side builds. Fast to ship, visible the first week, and countable in work that used to slip. Most businesses start with one of these.

Answering

24/7 AI receptionist

Before The phone rings while everyone is on a job. The caller gets voicemail, and most people won’t leave one.

After Every call answered. The common questions handled, the appointment booked, the urgent ones routed to a person — and a transcript in your inbox by morning.

Booking

Website chat & booking agent

Before Your website answers nothing. A visitor with a question at 9pm leaves and forgets you by breakfast.

After The agent answers the way your best employee would — trained on your services, prices, and policies — and books the visitor straight onto your calendar.

Follow-up

Instant lead response

Before A lead lands Friday night and waits in the inbox until Monday. By then they’ve hired someone else.

After Every lead gets a real reply in under a minute, then follow-ups drafted in your voice until they answer or ask you to stop.

Recovery

Missed-call text-back

Before A call you couldn’t take is just gone. No name, no number worth chasing, no second chance.

After The caller gets an immediate text: who you are, when you’ll call back, and a link to book. The smallest build here, and one of the most effective.

Reputation

Review & reputation agent

Before Happy customers forget to leave reviews. Unhappy ones don’t.

After It asks at the right moment after the job, routes the unhappy ones to you privately first, and drafts your reply to every review that lands.

And so on

If it runs on a phone, a form, an inbox, or a calendar…

…it can be built this way. These five are what most businesses ask for first, not the edge of the list. The audit finds yours.

Illustrative builds, not client claims. What we’d actually build is whatever your free assessment shows is worth building first.

Back of house

The machinery behind it.

The private systems the front of house runs on — built once, owned by you. This is the MARCUS class of work sold in parts: most businesses need two or three of these, not all seven. Want the whole thing carried? That is The Full Back OfficeFrom $95,000, four taken per year.

The hardware

Private AI server

A machine in your building, bought in your name, configured to run open-source AI models locally. Other vendors rent you a seat on their server. This one is your property from the first day.

The gatekeeper

Data privacy filter

Sits between your people and any AI model. Personal information is stripped from prompts and documents before anything leaves — then the cleaned text goes to a local model or a commercial one. Your choice, because the filter makes the model swappable.

The memory

Company knowledge base

Everything the company knows, in a form AI can use: the structured records and the emails, notes, and policies around them, joined so one question can cross both. Your business remembers more than any one person in it. This is where that memory goes so it can be asked.

The front door

Slack & Teams integration

The system lives where your team already works. No new app, no new login, no training deck. Finished work arrives in the channel, and a person approves it there.

The workspace

Private company chat

Your own chat interface: on your server, behind your filter, connected to your knowledge base. What your staff wanted from the consumer chatbots, without the part where your customer data leaves the building.

The plumbing

Business system connectors

QuickBooks first, because that is where Main Street keeps its books. Reconciliation prepared, invoices chased, reports drafted — nothing posts until a person approves it. More connectors as your stack requires.

The receipts

Testing & monitoring

Stress tests that run against your system on a schedule, results on a dashboard you can open yourself, and an audit trail behind every action. Included with every build, because a system nobody is testing is a system nobody should trust.

The rule

It prepares. You decide.

Every build in this catalog obeys the same rule: the system gathers, checks, and drafts. Nothing sends, files, posts, or pays until a person approves it. The final judgment stays with someone who owns it.

Patterns, not client claims — except one we can name: MARCUS, 14 AI agents across 7 departments for a regulated lender, runs on every part of this list.

How to buy any of it

One catalog. The same three doors.

Nothing here is bought off a shelf. Every item arrives through the services you already know, at the published prices.

01 · The audit picks

AI Readiness Audit

Maps your workflows and names which catalog items actually pay — and which don’t. $3,500–$8,500, and the plan is yours whether or not you build with us.

02 · The sprint builds

AI Implementation Sprint

Builds the chosen items inside your real operation, at a fixed quote in writing: $18,000–$60,000.

If a scoped workflow is not live in your operation within 90 days, we keep building at no charge until it is.

03 · The retainer keeps it true

Managed Services

An AI system does not sit still: models change, vendors change, your business changes. Every month it gets tested, patched, corrected, and extended — with a one-page report of what ran and what it caught. From $1,500/month, no lock-in.

Start here

Every path here starts with the same free 30-minute assessment. A senior advisor walks your workflows and tells you which of these is worth building, and which is not. We reply within 24 hours.

A fixed price, quoted in writing before we start, and a straight answer within 24 hours.

— Christopher Myers, Founder