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Main & Machine / Who this is for / Hospitality & food service
Industries / 05

AI for hospitality, built for the 5–100 person shop.

Restaurants, hotels, catering, and venues — operations that live or die on who shows up tonight and what got prepped before the doors opened.

Fit checkv.2026
Typical team15 to 100
Clearest winsStaffing, reservations, ops
First stepReadiness Audit
CoverageDenver · Phoenix · Remote
The clearest wins

Where does AI actually pay in hospitality?

Three places, in our experience — these are the clearest wins we see in operations like yours, not results we promise. In every one of them the machine handles the tireless part and the person on the floor keeps the judgment call.

01 — Staffing

The schedule is drafted against the week you are actually about to have.

Schedules get built from last week's memory while covers swing with weather, events, and season. An automation drafts the schedule from your real patterns, and the manager still signs off on every shift and every swap. How that pattern-finding works is the subject of How the Machine Learns.

02 — Reservations

Confirmations, waitlists, and no-show follow-ups run themselves.

Every empty table that could have been filled is revenue gone for good. An agent confirms bookings, works the waitlist when someone cancels, and drafts the follow-up. The host still decides who gets the window seat and how to handle the regular.

03 — Ops

Prep, ordering, and the end-of-day numbers in one view.

POS, scheduling, and ordering systems each tell a different story, and the manager reconciles them at midnight. An integration puts the day's numbers in one place and drafts the order list from what actually sold. What gets ordered is still the chef's call.

Which service fits first

For most operators the right first move is the AI Readiness Audit: two to four weeks mapping where the hours actually go before anyone builds anything. Pricing is published, in plain numbers — audits run $3,500–$8,500; sprints $12,000–$45,000, fixed quote in writing.

An example build

One build, drawn to scale.

Of the example builds on our homepage, this is the one that maps most directly onto an operation reconciling POS, scheduling, and ordering by hand.

Example builds What "agents, automations & integrations" look like in practice
03 Operations data sync

One operating view across the tools you already pay for.

Connects CRM, billing, and project software so the same job shows the same status everywhere. No more reconciling five screens by hand.

The win: one reliable picture instead of five that disagree.

Illustrative builds, not client claims. What we'd actually scope is whatever your free assessment shows is worth automating first.

Start here

See the wins in hospitality.

30 minutes with a senior advisor who walks your staffing, reservations, and ops workflows and tells you what is worth automating — and what is not.